SolutionSet Community Services Platform: For the Smart, Savvy Enterprise
How can you implement an online community and make it relevant for your employees, partners, and/or customers while retaining profitability for your business?
Dollars, Sense, and ROI
Online communities follow a new paradigm and demand for user-generated content. Instead of information flowing downward from a corporate executive, idea-exchange happens laterally, from bottom to top, from top down, from every direction.
Communication happens across departments, across companies, and across the globe. Giving your employees a playground to share ideas or your customers a base to discuss your brand helps you gain loyalty while generating rich, relevant content for your business.
SolutionSet can help you further capitalize on your community through highly targeted ad/marketing campaigns, community metric management, and partner monetization programs.
For more information, please contact Frank Anan at (650) 328-3900 ext. 7452 or use our contact form.
Online Communities Work When They’re Relevant
People have a basic need to belong. Online, that need translate to users are selective and want a group that targets their unique interests and needs. When they join these targeted communities, the users who make up the community become true experts for that niche. As such, web communities are great ways to empower your constituents and benefit from rich human capital, as your site users are transformed into partners and advocates.
Creating a kinetic climate for content sharing is the first step to starting a strong web community. Through this environment, community networks can elevate an organization’s thought leadership role, increase customer service effectiveness, and provide a platform for education.
Social, Digital, and Virtual Communities, SolutionSet Style
SolutionSet has developed an enterprise-class community services platform that can be tailored to a variety of business situations such as global sales and marketing portals, product marketing, family/parenting oriented, political campaigns, or developer communities.
SolutionSet can customize the community to expose a rich menu of feature options for both the user and administrator. In addition, SolutionSet leverages its deep expertise in creating communities by providing the strategic leadership to develop launch and marketing programs with clearly defined goals with measurable results. We understand how to recruit, track, inspire, motivate, monetize, and generally derive ROI from the communities we build.
SolutionSet is also focused on providing solutions for technology, healthcare, finance, lifestyle, entertainment, and education verticals. Unlike other community products which try to fit your requirements into their box, SolutionSet builds communities based on your business, marketing, creative and technology needs.
SolutionSet Community Services Platform Features Include:
+ Rich content management system
+ Permissions-based membership management system
+ Ability to integrate disparate content systems with ease
+ Fully customizable front-end templating system
+ Support for the latest Web 2.0 technologies
+ Community metrics dashboard based on collecting the data you want
+ Blogging and discussion forums
+ Support for all types of user-generated content
+ Add, edit, rate, and comment
+ Search, sort, tag, and share
+ Add, organize, and edit friends and groups
+ Discuss, plan, and host events
+ Form groups, give incentives, and raise funds
+ Flexibility to support your business requirements
For more information:
Please contact Frank Anan at (650) 328-3900 ext. 7452
or use our contact form.
